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Terms & Conditions

CHANGES DUE TO COVID-19 (as of September 2020)

    • Only bulk orders with a minimum order amount of P10,000 are accepted.
    • We ship via LBC Express every Friday. Payment cut-off is on Wednesday.
    • Courier delays are out of our control. Tracking will be sent via email.
    • We offer free shipping nationwide for orders P20,000 and up.

 

Note for Cebu buyers:

    • We now deliver via local delivery services (ie. Grab or Lalamove).
    • Please allow 1-2 days for order preparation.

 

We apologize for any inconvenience and we appreciate your patience during this period. Thank you!

 

RETURNS
All sales are final. We do not accept returns, exchanges or refunds.
In the event that an order is sent back or refused by the customer, a 10% restocking fee will be charged to the customer's account.

PAYMENT
Payment is due within 72 hours of order submission. Orders will automatically be canceled after this period.
Please allow up to 24 hours for payment processing. Once verified, your order status will be updated to "Awaiting Shipment" to confirm receipt of payment.

Payments received after the cutoff will be processed for the next shipping schedule.


SHIPPING POLICY
Shipping schedule: MON/WED/FRI.

        • Payment cutoff for Monday shipments: every Saturday at 8:00 PM.
        • Payment cutoff for Wednesday shipments: every Monday at 8:00 PM.
        • Payment cutoff for Friday shipments: every Wednesday at 8:00 PM.

MYM ships anywhere in the Philippines. We do not ship to international addresses.

MYM is not liable for any delays, losses, or damages after the package has been handed off to the courier.

Please take note that all packages are uninsured. If you would like to insure your package, kindly indicate your preference in the "Additional Comments" field prior to placing your order. Insurance coverage only applies to complete loss or non-delivery of packages; damage or pilferage of items are excluded from coverage. Additional fees will apply. 


PRIVACY POLICY
Makeup Your Mind is committed to protecting your privacy. When you purchase something from us, we collect the personal information that you give us as part of the buying and selling process. With your permission, we may send you emails about our store, new products and other updates. 

When you provide us with personal information to complete a transaction, we imply that you consent to our collecting it and using it for that specific reason only. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our privacy policy may change from time to time. We invite to check periodically to see if we have made any changes. If you have any questions regarding the content or practices of our website, you may contact us here.

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